REAL-TIME CALLS MANAGEMENT
With the help of our business solutions, monitor your call flow immediately.
Thanks to a real-time call management, you can at any time :
- Call back partners who have tried to reach you without success
- Know the status of your prospecting calls (number of customers called since the beginning of the day / week and so on ...)
- Detect anormal consumption (definition of alert according to cost thresholds, number of calls ...)
Do not wait anymore your operator invoices to control your telephone traffic.Globaltax ensures you a real-time control of your traffic.
Incoming call analysis
Unlike an operator detailed invoice, the direct interconnection with your PBX allows also to control the incoming calls.
Make your statistics on:
- The number of received calls and determine the impact of your advertising campaigns.
- The missed calls and the ringing time.
- The call traceability.
Global analysis by entity
As for incoming traffic, this operating mode allows a more refined analysis of your entire traffic.
- Determine the totals (outgoing / incoming) by post or by service.
- Allocate the consumption to your services.
- Identify your top performers.