REAL-TIME CALLS MANAGEMENT

With the help of our business solutions, monitor your call flow immediately.

Thanks to a real-time call management, you can at any time :

• Call back partners who have tried to reach you without success


• Know the status of your prospecting calls (number of customers called since the beginning of the day / week and so on ...)


• Detect anormal consumption (definition of alert according to cost thresholds, number of calls ...)

Incoming call analysis

Unlike an operator detailed invoice, the direct interconnection with your PBX allows also to control the incoming calls.
Make your statistics on:

• The number of received calls and determine the impact of your advertising campaigns.


• The missed calls and the ringing time.


• The call traceability.

Global analysis by entity

As for incoming traffic, this operating mode allows a more refined analysis of your entire traffic.

• Determine the totals (outgoing / incoming) by post or by service.


• Allocate the consumption to your services.


• Identify your top performers.