Success stories

ASCOM

ASCOM, one of the major AASTRA retailers in the SWISS markets, has being selling the GT2F’s software since 2006 and is completely satisfied with it.

We have equipped companies of any size in all sectors with the GT2F call accounting software.

Among our references with GT2F, we can count:

     EM MICROELECTRONIC MARIN SA (SWATCH GROUP): 1000 extensions

      Fondation Silo multisite Echichens et Féchy : Multi-sites

      EMS Faverge : Billing for resident….

      Cité Radieuse : billing for resident

      And several other retirement home

GT2F’s software perfectly meets our customers’ needs (reduce cost, boost productivity, billing …..)

GT2F’s products are fully compatible with the AASTRA Intelligate and A400, A470 and its technical support has always been willing to help.

What’s more, their rates are very competitive and their software has a very friendly interface.

We recommend GT2F’s software to all AASTRA telecom partners that look for call accounting solution.

Switzerland, PBX AASTRA, Paul Schrok - Product Manager SR - October 2012

Carrefour Dubai

First of all GlobalTax software is very user friendly and very readable. 

In GlobalTax reports you have the option to trace “unanswered calls” which is very usefull .

Example : I am creating an efficency report for customer service satisfaction. In order to this I am comparing the unanswered calls vs answered.i can analyze between which time unanswered calls increased and even we can callback the customer later(unanswered number plus even the ring duration is showing in the report).

In other call accounting software you have to arrange your “filter” step by step and after confirming you will receive the report.

However in GlobalTax report when you arrange filter,directly you can see the result on screen means you don’t have to create report to see the result.

My opinion Global Tax give more flexibility to IT Manager to monitor and analyze their phone flow.

Regards

Dubai, PBX ALCATEL OXO, Aziz - IT Manager of Carrefour DUBAI - 2010

Executive Tax Services

Dear Sir,

The department Taxation Services Management was searching for a software solution allowing to manage the telephone incoming and outgoing flows for all those installations.

This solution had also to allow to carry trough customized requests for specific questions, with graphical restitutions.

We have chosen the GlobalTax V2 multi-sites software solution developed by your company. From now on, this solution has been installed for a few months and it entirely meets our needs.

I hope that our partnership will perpetuate in order you to make us profit from the future transformations that you will bring to this software solution.

Faithfully yours.

France, PBX AASTRA, Michel DANY - Principal inspector - 2009

ATLANTIC GROUP - 3000 extensions - 11 sites

Hereby, we wish to show our satisfaction as using GlobalTax GTv2. In fact, our current equiments did not allow us to have a precise visibility on our telephone traffic. We needed a flexible and easy-to use solution, adapting itself to the already existing PBX to manage our different telephone platforms and have a visibility on the activity of each of them ( 180 gents working on different geographical sites ) .

95% of our calls relate to customer service; that's why we wished to have the means to analyze efficiently the calls to offer our clients quality of service and reactivity. Our plan was therefore to put in place a system that could centralize all our sites' data.

We have chosen GT2F for its Corporate Customers solution for we wanted our different sites to be independent regarding the call acounting management. The PBX proprietary sofware that we had being too complex for users, whe chose an intuitive, simple to use solution.

Thanks to this new tool, we can have a global vision on our telephone traffic but also make very thorough inquiries to analyze the flow at best. In the way, we van configure our reports, customize them and receive automatically by e-mail one a month.

We are truly satisfied.

France, PBX ALCATEL OXE/OXO, Philippe CACHEUX - Computer and Telecom Manager - 2009

APPRO-COM

APPRO-COM, one of the main AASTRA wholesaler in France, was established with the belief that with good partnerships, hard work and always putting the Customer first, we could build a relevant and lasting company.

We found in the partnership we are leading for more than six years with GT2F exactly the same motivation.

With GLOBALTAX CALL ACCOUNTING software , the team on GT2F  deploy on the  communication management marketplace highly successful solutions, specifically appropriate with the pbx AASTRA 400 series.

All the communication management projects we submit them are completed in a timely manner with the same high quality of service, from the feasibility study to the technical support after-sales, at a very reasonable total cost.

Because the all team is really organized and very professional, their software solutions as far one of the best on the communication tax marketplace and their reputation excellent, we recommend systematically GT2F  to our customers “two thumbs up from us”. 

France, PBX Aastra, Christian Mestre, CEO, 2012

The retailment student office home of Paris (CROUS)

The retailment student office home of Paris acquired many years GT2F software for autocoms MATRA managed by former domestic service.

In 2010, the TOIP migration has been completed and it is the service of Information Systems, which took over the management of the billing.

The company GT2F accompanied theretailment student office home of Paris to adapt the software to new requirements.
The choice of material is CISCO telephony (7XXX) PBX with CUCM version 7 integrated with Active Directory in Windows 2008 to 250 telephones on one site.

The retailment student office home of Paris continued to use this software for its simplicity and highly competent technical support. The software is installed on a virtual machine under VMware. The reports are very simple and easy to understand.

Since late 2012, GT2F grew in maturity, stability and speed. Today, the software manages the billing telephone 400 IP stations spread over 20 sites. The retailment student office home of Paris is very satisfied with this software.

France, PBX Cisco, Chaofeng Yu, IT Director, 2013