Small and Medium Business

With GLOBALTAX Call accounting software, track incoming, outgoing and/or internal phone calls in real-time within specific departments. With GLOBALTAX's intuitive Windows-based user interface, little training and maintenance is required and installation is quick and easy.

GLOBALTAX Call accounting works with virtually every PBX and includes comprehensive reports that detail specific extensions, departments and accounts that allow users to easily track employee productivity and prevent against unauthorized phone usage.

The simple and real-time calls analysis give you the control over the phone trafic in all your company.

You need to bill the calls to your customers, improve your phone reception quality or also to control abuses and behaviours.

 This solutions is what you need.

Try it by downloading trial version

Features:

Users directory

  Import/export with Excel or CSV

  Automatic detextion of the extension

  Group the extensions by departments (no limit)

Call accounting

  Generate condensed or detailed reports

  Cost processing with duration or pulse

  Apply a margin on the purchase costs

  Business code and customers numbers management

  Operators, purchase costs and sale costs management

Analysis

  Handle outgoing and incoming calls

             * Calls per hour, per day, per destination ...

             * Calls per extension, per department, business code ...

             * 20 most called/expensive numbers ...

  Consumptions alerts by department or on all the company

  Predefined queries with multi-criteria filters

  Export the queries to Excel or CSV

Miscellaneous

  Date retrieving with RS232 or TCP/IP (depends on the PBX)

  Multi-computers network remote viewers