Small and Medium Business
With GLOBALTAX Call accounting software, track incoming, outgoing and/or internal phone calls in real-time within specific departments. With GLOBALTAX's intuitive Windows-based user interface, little training and maintenance is required and installation is quick and easy.
GLOBALTAX Call accounting works with virtually every PBX and includes comprehensive reports that detail specific extensions, departments and accounts that allow users to easily track employee productivity and prevent against unauthorized phone usage.
The simple and real-time calls analysis give you the control over the phone trafic in all your company.
You need to bill the calls to your customers, improve your phone reception quality or also to control abuses and behaviours.
This solutions is what you need.
Import/export with Excel or CSV
Automatic detextion of the extension
Group the extensions by departments (no limit)
Generate condensed or detailed reports
Cost processing with duration or pulse
Apply a margin on the purchase costs
Business code and customers numbers management
Operators, purchase costs and sale costs management
Handle outgoing and incoming calls
* Calls per hour, per day, per destination ...
* Calls per extension, per department, business code ...
* 20 most called/expensive numbers ...
Consumptions alerts by department or on all the company
Predefined queries with multi-criteria filters
Export the queries to Excel or CSV
Date retrieving with RS232 or TCP/IP (depends on the PBX)
Multi-computers network remote viewers