Manage incoming calls to customers of your business is an issue which any accommodation facility must meet.
In the case of a health facility, a good telephone service must be able to rely on a book fully up to date, referencing all patients of the facility.
For this, the reference directory should be updated automatically and in real time, and each patient must have a personal phone number (DDI).
Besides mastering the use and controlling the cost of your phone sets (residents or administrative), you should be able to sell phone services to create an additional source of income.
Indeed, in addition to renting the phone, you must be able to offer different types of packages (eg: unlimited on local and national), while ensuring at the right price invoiced for emitted calls (eg: invoicing communications to the international and mobiles).